Overview

Privacy Policy

Legacy Marble & Granite (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information submitted through our website, forms, communications, and digital platforms.

Data Collection

Information We Collect

We may collect the following types of information when you interact with our website or contact us:

  • Name, email address, phone number, and mailing address
  • Project details submitted through our contact or consultation forms
  • Communications sent to us via email or SMS
  • Website usage data such as traffic patterns, device information, and analytics
  • Cookies and tracking data through Google Analytics

Data Use

How We Use Your information

We use collected information to:

  • Communicate with you regarding projects, appointments, scheduling, or updates
  • Provide estimates, customer service, and general business communications
  • Send SMS notifications and marketing messages — only to those who have opted in
  • Improve our website, services, and customer experience
  • Analyze site performance via Google Analytics
  • Comply with legal or regulatory obligations

Data Sharing

How We Share Your information

We do not sell or share personal data with third parties for marketing purposes.

Important: Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes under any circumstances.

Limited Sharing

Information may be shared only when necessary for:

  • Service providers performing work on our behalf — such as website hosting or analytics
  • Legal compliance, safety, or fraud prevention
  • Completing communications or services you have requested

 

SMS Data Privacy

We do not share, sell, or transfer SMS consent information, mobile phone numbers, or SMS-related customer data to third parties or affiliates for marketing purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS purposes will not be shared or sold to any third parties or affiliates for marketing purposes.

Text Messaging

SMS Terms & Conditions

These Terms & Conditions explain how SMS communication works when you opt in to receive text messages from Legacy Marble & Granite.

Section 1

SMS Consent & Communication

By opting in to receive text messages, you consent to communications from Legacy Marble & Granite at the phone number you provided. Information obtained through SMS consent will not be shared with third parties for marketing purposes.

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

Section 2

Types of SMS Communications

If you choose to receive SMS messages from Legacy Marble & Granite, you may receive messages related to:

  • Conversational communications
    Example: “Hello, this is Legacy Marble & Granite. Reply STOP to opt out of SMS messaging.”
  • Appointment confirmations or updates
  • Project scheduling
  • Installation updates
  • Estimates or billing-related communication
  • Customer service responses
  • Follow-up requests
  • Internal team communications
    Example: “Did you hear back from the client regarding the quote we sent?”

This list is intentionally broad to cover all potential communication types.

 

Section 3

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week related to your project needs, scheduling, or promotional opt-ins. The types of messages you may receive are outlined in Section 2.

Section 4

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Section 5

Opt-In Method

You may opt in to receive SMS messages from Legacy Marble & Granite by checking the SMS consent checkbox on our website forms. No one is subscribed without their voluntary opt-in.

Section 6

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Section 7

Help

If you are experiencing any issues, reply with the keyword HELP to any SMS message, or contact us directly:

Section 8

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms pages.
  • Message frequency may vary.

Questions

Contact Us

If you have any questions about this policy or your data privacy, please reach out to us directly. We are happy to help.

Visit Us

235 Stanford Parkway Findlay, Ohio 45840

Showroom Hours

Appointments are recommended, but walk ins are welcome when staff is available. Stop by to explore materials, discuss your project, and meet with our team.